Return and Refund Policy

At Fearless and Chic Boutique, we prioritise customer satisfaction and aim to provide a seamless return and refund process. Please read our policy carefully to understand your rights and obligations.

1. Return Period
Customers have 14 days from the date of receiving the items to initiate a return or exchange.

2. Eligibility for Return
To be eligible for a return or refund, the following conditions must be met:

The item must be unused, unworn, and in its original condition with all tags and labels intact. (*)
The return must be initiated within the 14-day return period.
(*) Please note that we do not accept refunds or returns due to size selection issues. We strongly encourage customers to carefully review the size guide before making a purchase. If you need help with sizing, feel free to contact us before placing your order.

3. Return Process
To initiate a return, please follow these steps:

Step 1: Contact our customer support team at fearlesschicboutique@gmail.com within the 14-day return period to request return authorisation.
Step 2: Once approved, securely package the item(s) for return, ensuring they are protected during transit.
Step 3: Include a note inside the package with your full name, order number, and reason for return.
Step 4: Ship the package to our return address below using a reliable shipping service.

Return Address:
Storage: Wu Defu 13530753670
5th Floor, Building F6, Juyin Technology Industrial Zone
No.1 Ganli Road, Jihua Street, Buji New District, Longgang District

Step 5: Provide us with the tracking number. Once we receive the package and verify its condition, we will proceed with the refund.

4. Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.

5. Refund Process
Once we receive your returned item and confirm it meets the eligibility criteria, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase. Please allow up to 5 business days for the refund to be processed and reflected in your account.

6. Contact Information
For any return-related inquiries or to initiate a return, please contact our support team at fearlessandchicboutique@gmail.com. We are committed to assisting you promptly and professionally.

Fearless and Chic Boutique
4059 Penn Avenue, Pittsburgh, Pennsylvania, 15224, US

Please note that our Return & Refund Policy applies only to purchases made through our official website.

Thank you for shopping at Fearless and Chic Boutique! We appreciate your trust and are here to provide you with the best shopping experience. If you have any further questions, feel free to reach out.

Sincerely,
Fearless and Chic Boutique